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Gadsby

Hardening checkout flows and scaling UX for a leading UK wholesaler

Gadsby

Client

Gadsby

Focus

e-commerce · integrations

Core stack

Craft CMS, Checkout, Reviews.io

For Gadsby, we acted as a dedicated technical partner focused on eliminating friction in the buying journey. Our mission was to resolve critical checkout bottlenecks while modernizing the platform's integration ecosystem and search visibility.

What we did

Key contributions

01

Checkout & Payment Recovery

Diagnosed and resolved high-priority payment and address validation errors, ensuring 100% reliability in the final stages of the customer journey.

02

Complex Integration Migration

Managed the transition between mission-critical third-party services, including the replacement of Feefo with Reviews.io and the implementation of Doofinder product feeds.

03

Performance & Speed Engineering

Conducted deep-level server response time tuning and frontend optimizations to improve Core Web Vitals and overall site speed.

04

Technical SEO & Metadata

Automated sitemap management and implemented advanced schema markup (FAQ category schemas) to enhance organic search presence.

05

CMS Workflow Enhancements

Empowered the content team by adding alt-text automation, linkable product features, and expanded navigation controls within the Craft CMS environment.

06

Bug Squashing & UX Polishing

Fixed deep-seated behavioral issues, such as quantity resets during cookie acceptance and shipping data discrepancies for logged-in users.

Impact

In numbers

100%

Checkout reliability after payment recovery

Outcome

A stabilized, high-converting e-commerce platform where technical debt is minimized, and the path from product discovery to payment is seamless.

  • Craft CMS
  • Checkout
  • Reviews.io
  • Doofinder
  • Core Web Vitals
Yogananda

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